Account and Data Deletion
Coturnix One users can request deletion of their account and associated data at any time. Deleting your account is permanent and cannot be undone after processing is complete.
Delete Your Account in the App
1. Open Coturnix One and sign in.
2. Open Account or Settings.
3. Select Delete Account.
4. Review the deletion notice and confirm the request.
5. Complete any identity-verification step shown in the app.
Request Deletion Without the App
If you no longer have access to Coturnix One, send a deletion request to support@rockyacresfarmky.com with the subject Coturnix One Account Deletion. Send the request from the email address associated with the Coturnix One account whenever possible. For account security, Rocky Acres Farm may request reasonable verification before processing the request.
What Will Be Deleted
• Your Coturnix One account and account identifier.
• Cage and flock-management records.
• Egg-production and egg-history records.
• Hatch, incubator, and brooder records.
• Weight-tracking records.
• Financial transaction records entered into Coturnix One.
• Notes and Smart Tag associations stored with the account.
What May Be Retained
Limited information may be retained when reasonably necessary for fraud prevention, security, legal compliance, dispute resolution, tax or accounting obligations, or completion of backup cycles. Retained information will remain protected and will not be used for unrelated purposes.
Processing Time
Rocky Acres Farm will acknowledge the request and complete verified deletion requests within a reasonably prompt period, normally within 30 days unless additional time or retention is permitted or required by law.
Subscriptions
Deleting your Coturnix One account does not cancel a subscription billed through Apple App Store or Google Play. Cancel the subscription separately in your Apple or Google account settings to prevent future renewal charges.
Contact
Email: support@rockyacresfarmky.com
Support: https://rockyacresfarmky.com/coturnix-one/support